Privacy Policy

We collect the following information when you use the Service:

• Email address — provided when you create an account, used for authentication and communication
• Usage data — pages viewed, features used, and search queries made through the AI assistant
• Device information — browser type, screen size, and operating system for compatibility purposes
• Authentication tokens — session tokens stored in your browser to keep you signed in

• Payment information — all payment processing is handled by Stripe. We never see, store, or have access to your credit card number, bank account, or other financial details.
• Personal demographics — we do not collect your name, address, phone number, or any personally identifiable information beyond your email.
• Third-party tracking — we do not use Google Analytics, Facebook Pixel, or similar third-party tracking services.

• Authentication — your email is used to send magic link sign-in emails
• Account management — to manage your subscription tier and feature access
• Service improvement — aggregated usage data helps us understand which features are used and improve the platform
• Communication — occasional emails about service updates, billing changes, or terms modifications (no marketing spam)

The Service uses minimal browser storage:

• Authentication session — a secure token to keep you signed in
• Theme preference — your light/dark mode selection
• Unit preference — your $/cwt, $/lb, or $/kg display preference

We do not use advertising cookies or cross-site tracking cookies.

The Service integrates with the following third-party services:

• USDA Agricultural Marketing Service — source of all market data (public government data)
• Anthropic Claude — powers AI market summaries and the natural language query assistant. Your AI queries are sent to Anthropic for processing.
• Stripe — handles payment processing for paid subscriptions. Subject to Stripe's Privacy Policy.
• CFTC — source of Commitment of Traders positioning data (public government data)

Your account data is retained for as long as your account is active. If you request account deletion, we will remove your email, authentication tokens, and usage history within 30 days. Aggregated, anonymized usage statistics may be retained indefinitely.

AI query logs are retained for 90 days for service improvement purposes, then automatically purged.

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication tokens, and access controls. However, no system is 100% secure. We cannot guarantee absolute security of your data.

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing at any time by deleting your account

To exercise these rights, contact us at admin@proteinterminal.com.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Material changes will be communicated via email to registered users.